Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Lost. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or making a purchase.

Acceptance of Terms

By visiting our website, creating an account, or placing an order, you agree to these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website.

Products and Services

Lost offers products for purchase through our website. We reserve the right to modify, discontinue, or update products, pricing, and availability at any time without prior notice.

We make every effort to display product descriptions, images, and pricing accurately. However, we do not guarantee that all information is error-free.

Orders and Payments

By placing an order, you confirm that:

  • The information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • You agree to pay all charges associated with your order.

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

Shipping and Delivery

Delivery times provided on our website are estimates only and may vary due to factors beyond our control.

Lost is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other unforeseen circumstances.

Exchanges and Returns

Our Exchange Policy allows eligible products to be exchanged within 7 days of delivery, subject to the conditions outlined in our Return & Exchange Policy.

Please note:

  • We do not offer refunds.

  • Approved requests may be exchanged for another product subject to availability.

Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Product Images

  • Graphics

  • Text

  • Website Design

is the property of Lost and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Submit false or misleading information.

  • Interfere with the operation or security of the website.

Limitation of Liability

To the fullest extent permitted by law, Lost shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the applicable order.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable laws and regulations.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Brand Name: Lost
Email: lostbysm@gmail.com
Phone: +92 307 3198545

Thank you for choosing Lost.