Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Lost. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
In case of high order volume, processing times may be slightly delayed. Customers will be notified if there is a significant delay.
Shipping Time
We aim to deliver all orders within 7 business days from the date of shipment.
Please note that delivery times are estimates and may vary depending on:
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Customer location
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Shipping carrier delays
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Customs clearance procedures
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Weather conditions
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Public holidays and other unforeseen circumstances
Shipping Confirmation & Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.
Customers are responsible for providing accurate shipping details at checkout.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Any customs duties, import taxes, or additional fees imposed by local authorities are the responsibility of the customer.
Delayed or Lost Shipments
While we work with reliable shipping partners, Lost cannot guarantee delivery dates.
We are not responsible for delays caused by:
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Shipping carriers
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Customs authorities
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Natural disasters
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Weather disruptions
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Other circumstances beyond our control
If your shipment appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Lost is not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Brand Name: Lost
Email: lostbysm@gmail.com
Phone: +92 307 3198545
Thank you for choosing Lost.