Privacy policy

Privacy Policy

Last Updated: June 2026

Welcome to Lost. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Information

  • Order Details

  • IP Address and Device Information

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and shipping information

  • Improve our products, services, and website experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment providers. We do not store or have direct access to your complete payment card information.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers when necessary to:

  • Process payments

  • Deliver orders

  • Provide customer support

  • Comply with legal requirements

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic and performance

  • Enhance the overall shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for certain communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Brand Name: Lost
Email: lostbysm@gmail.com
Phone: +92 307 3198545

By using our website, you agree to the terms outlined in this Privacy Policy.